Returns + Exchanges
At ABLE, we are not 100% satisfied until you are. To return or exchange an item, please click here to be taken to our Return + Exchange Center or in person at our flagship store located at 5022 Centennial Blvd. Nashville, TN 37209.
Return Policy: We will gladly accept returns for up to 30 days after your purchase has shipped. We will only accept items that have not been used, worn or washed. There is a $6 Return Fee to cover shipping and restocking. Refunds may only be issued to the credit card or PayPal account used during purchase.
Extended Holiday Returns - Orders placed between November 1 – December 24, 2018 can be returned within 60 days of purchase.
*Personalized products, including stamped jewelry and engraved leather, cannot be returned or exchanged unless the product has a manufacturing defect.*
Discounted items online ending in .99 or are purchased at Warehouse Sales are final sale & not returnable.
***For International return instructions please email email@example.com***
LIFETIME GUARANTEE on all leather items - We know you love your bag and we want you to be together forever. We will gladly repair or replace any ABLE leather product for the life of the product. Please contact us for more details.
100% SATISFACTION SHOE, APPAREL, & DENIM EXCHANGE POLICY - If you need a different size or color we offer unlimited free shipping* until you get exactly what you want. #stressfreeshopping
*US Domestic Orders only
Exchange Policy: Exchanges are only allowed on the same item for a different size or color & will be accepted up to 30 days of purchase for items that have not been used, worn or washed.
If you still have a question that wasn't answered here, please contact us and let us know!