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FLAGSHIP ASSOCIATE-HOLIDAY

We are looking to hire motivated, self-starters to work in the ABLE Flagship as part-time Flagship Store associates for the holiday season. A seasonal ABLE Flagship Associate, you will support store leadership by helping to cultivate a store environment that surprises and delights our customer each time they walk through our doors. We are looking for candidates with retail experience, preferably at specialty retail locations or high end brands. We envision someone with a vibrant personality, an efficient nature, and natural warmth, someone who represents ABLE well and delights in sharing about our brand. Our ideal candidates will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, brand knowledge and storytelling, styling, cash wrap, restock and overall shopkeeping. Occasional weekend availability is required as well as flexibility in scheduling during the holiday season. Position available starting October-December.

RESPONSIBILITIES AND EXPECTATIONS:

CUSTOMER EXPERIENCE:
Supports a luxury brand experience by offering individualized, genuine, customer connection, making interactions feel comfortable and exciting.
Acts as an empowered team member, exercising decision-making skills to enhance each customer’s experience
Demonstrates extraordinary customer service in-store and abides by and exercises our policy that we are not 100% satisfied until our customer is.
Takes ownership of personal awareness of product knowledge and current trend as well as utilizing knowledge to offer styling assistance and suggestions to customers.

DEVELOPMENT:
Supports new hires through mentorship and ongoing training in working shifts together
Is self-aware and focused on self-development, seeing opportunity within their position and taking initiative where needed.

LEADERSHIP:
Possesses strong written and verbal communication skills, strong assessment and decision-making skills
Provides insight in relationship to ABLE customer experience to the leadership team
Participates in ongoing staff education through sharing of product knowledge

BRAND AESTHETIC AND MISSIONAL UNDERSTANDING:
Is knowledgeable of trend and supports brand messaging
Is knowledgeable of ABLE brand history and story. Each customer coming into the ABLE Flagship should know more about ABLE when they leave than when they entered the store
Is knowledgeable of product categories and how they fit, wear, and each country of origin as well as brand partners



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